A Solid Money-Back Guarantee
The problem with buying online is that you don't know the seller. In a real-world store you at least see someone behind the counter. There's a face to the business. On the Net you have to rely on the information and pictures on the seller's web site. That's it - and it's not really enough.
I don't like buying online if there's no money-back guarantee - so I do not expect that of you.
Here's your Biz-Logo guarantee...
| If you make a purchase from Biz-Logo.com and you are not 100% happy with the product or service you receive, please email us at the address below and put "REFUND" and your order number in the subject line. That's it.
 No explanation needed.
No hoops to jump through.
No fine print.
No "admin fees". We will refund the full order amount.
The only limitations are:
This guarantee is valid for 30 days.
When you receive the first batch of concept designs you can either have a refund or you can give us your feedback and await the next batch of designs. You can't have both, unfortunately. Once we start on the second batch of designs the refund option is no longer available.
When you instruct us to finalize a design, we deliver the actual vector source file (along with a bunch of other formats) to you. Once you have that source file the project is considered complete and a refund is no longer possible. |
If you have a question about this that you need answered before you place your order, please let us know.
André le Roux
Owner, Biz-Logo.com
mail [at] biz-logo [dot] com
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